Services

What really sets VIBROTECHNIK apart is the company’s wide range of services. VIBROTECHNIK has implemented the GOST R ISO 9001-2015 quality management system, and devotes constant attention to the quality of the services it provides to customers.

Delivery of goods, including packaging and customs clearance of cargo, delivery of spare parts, warranty and post-warranty service, tech support, and expert consultation all make purchasing and using equipment as straightforward as possible for clients.

DELIVERY

VIBROTECHNIK delivers equipment not only all around Russia, but also to more than 50 countries in Europe, Africa, South America, Asia and the Middle East. Transactions are carried out in accordance with Incoterms 2010. Container preparation and customs clearance can also be included in the delivery.

SPARE PARTS

Spare and replacement parts can be bought when ordering the equipment or separately, throughout its operating life. The VIBROTECHNIK warehouse always holds a wide range of spare parts for all equipment we manufacture.

WARRANTY

The company provides a 12-month warranty for all equipment. The service procedure and settings are described in detail in the accompanying technical documentation.

POST-WARRANTY SERVICE

After the end of the warranty period, in addition to supplying spare parts and carrying out diagnostics and repair for a fee, we will also offer free tech support and advice.

What distinguishes VIBROTECHNIK from other equipment manufacturers is our vast experience of solving technological tasks, acquired over 30 years since the company was founded. The availability of units which use various methods for working materials makes it possible to identify original and effective solutions to the most unusual tasks.

Our store of samples containing the most diverse materials, from food products and Christmas tree ornaments to banknotes and ferroalloys, is a valuable source of technological experience. Our client database includes several thousand companies who use VIBROTECHNIK equipment successfully in laboratory tests and production processes.

PROCESS TESTS OF SAMPLES OF INITIAL MATERIALS

To handle original technological tasks and determine the output of the process, the company’s specialists test samples of the initial material provided by the customer at our testing laboratory.

EQUIPMENT SETS

To handle tasks involving continuous crushing, comminution and sieving, VIBROTECHNIK provides several equipment units mounted on a single frame and controlled from a separate control panel.

TECH SUPPORT

Tech support is provided at all stages of cooperation with the customer:

To solve the technological problems faced by clients, the company’s specialists select the type of equipment and adjust the process parameters;
The customer’s specialists can be trained when the equipment is delivered;
VIBROTECHNIK specialists provide tech support and advise on the use of the equipment purchased throughout its entire service life.